Flooring and finishes
The customer asks in square metres, your stock counts boxes, and the batch decides whether the wall ends up one colour. Tablia reads the list item by item and returns the quote for the salesperson to check.
The customer asks three stores and buys from whoever answers first. How many quotes does your store lose while someone works out the area on a calculator?
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online
Hi, good afternoon! The renovation is signed off, can you quote the finishes?
Good afternoon! Send the list right here — a photo of the paper, a spreadsheet or typed.
40 m2 porcelain tile 60x60 satin rectified 18 m2 wall tile 30x60 white 6 acrylic grout grey 1kg 8 exterior tile adhesive 20kg 25 m mdf skirting 15cm white 2 granite threshold 1.20
Got it. That is 6 items — I am checking them against the store's stock now.
Quote #CA09 is ready. 5 of the 6 items; I marked the 1.20 granite threshold as missing.
📄 quote-CA09.pdf
The porcelain tile has to be from the same batch, is that possible?
It is — I set aside everything from one batch. Here is version 2 of #CA09; the previous one is now superseded.
📄 quote-CA09-v2.pdf
Illustrative conversation. Store, items and codes are examples.
Square metres on two lines, linear metres on one, kilos on another and pieces on the rest. The unit changes from line to line, and nobody flags it.
Store WhatsApp
Hi, good afternoon! The renovation is signed off, here are the finishes:
40 m2 porcelain tile 60x60 satin rectified
18 m2 wall tile 30x60 white
6 acrylic grout grey 1kg
8 exterior tile adhesive 20kg
25 m mdf skirting 15cm white
2 granite threshold 1.20
07:12
What Tablia read
5 of 6 items found. Whatever is missing goes to the salesperson with the customer's original wording — nothing disappears from the quote quietly.
Illustrative example. The list and the catalogue names are fictional.
The finishes list is the one that mixes units the most: m², linear metre, kilo, bag and piece on the same sheet. Reading the wrong unit changes the whole quote.
Tablia reads 40 m² as forty square metres, not as forty boxes. Working out how many boxes cover that area depends on the product and stays with the salesperson — it does not do that on its own, and it is better you know it now.
Batch is shade
Two boxes with the same code from different batches become two colours on the customer's wall.
Rectified is not cushioned edge
Same format, same colour, different joint. The tiler notices; someone quoting in a hurry does not.
Five units on one sheet
m², linear metre, kilo, bag and piece. The list switches without warning, and the price changes with each one.
Forty square metres are read as quantity plus unit, not as forty pieces.
60x60, satin and rectified stay attached to the product, instead of becoming loose text that gets lost in the search.
When a line carries no unit, it comes from the item and from the context of the other lines — adhesive usually comes in bags, skirting by the metre.
“Porcelain tile 60x60 satin rectified” finds the item in your catalogue even with an abbreviated description. Alternative names are searched too.
A finish your store does not carry goes to the salesperson with the customer's original wording, instead of becoming a similar product.
The list can arrive as
Handwriting is the only one that does not go in — returning a wrong quantity that looks right is worse than refusing the file.
What you upload
The stock file your store already uses, in CSV, XLS or XLSX. Tablia recognises the code, description and price columns with the help of artificial intelligence, and you check the mapping before it takes effect. Abbreviated descriptions, manufacturer codes and old product-line names do not block the search.
What it does with what it could not find
The item appears to the salesperson flagged as not found, with the customer's original wording. Tablia does not change the format or the finish to find something similar. The decision is your team's: add it, propose an equivalent, adjust the quantity or say the store does not carry that line.
Nothing is sent to the customer automatically. The salesperson reviews item by item, adjusts quantities, swaps products, sets the price and decides when to send.
In finishes it is at that review that the decisions no system makes come in: how much cutting waste to add, and whether the same batch can be guaranteed in the quantity asked for.
Tablia takes on
You decide
Yes. Forty square metres are read as quantity plus unit, not as forty pieces or forty boxes. The unit is recorded alongside the item and appears on screen for the salesperson to check before the quote goes out.
It is inferred from the item and from the context of the other lines — adhesive usually comes in bags, skirting by the metre, thresholds by the piece. The inference appears next to the item, and the salesperson corrects it if they disagree with what was assumed.
No, and it is better to say so now than in the demo. Each product covers a different area per box, and cutting waste depends on the room. Tablia delivers the area the customer asked for; the box calculation stays with the salesperson.
No. You upload the stock file you already use, in CSV, XLS or XLSX, and Tablia recognises the code, description and price columns with the help of artificial intelligence. You check the mapping before it takes effect.
It appears to the salesperson flagged as not found, with the customer's original wording beside it. It does not turn into a similar product and it does not vanish from the list. The decision is yours: add it, propose an equivalent, or say the store does not carry that line.
PDF, a photo in JPG or PNG, a spreadsheet in XLSX or XLS, a document in DOCX, CSV or typed text. The only one that does not go in is a handwritten list: Tablia does not accept handwriting, so it never returns a wrong quantity that looks right.
Never. Nothing is sent without the salesperson. They review item by item, adjust quantities, swap products, set the price and decide when to send. Tablia takes on the typing and the searching; the decision stays with whoever knows the job.
Vamos conversar
In the demo we use a list your store received this week, against your own catalogue. It is the fastest way to find out whether Tablia can handle what you sell.
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